Does Kovelle Ship to Australia? Delivery, Sizing, Returns and Paying in AUD
Yes. Kovelle is a UK womenswear brand and Australia is one of the countries we ship to on every order. This page answers the questions Australian shoppers ask before their first order.
What you see when you shop from Australia
Prices switch to Australian dollars automatically, the same 20% off everything is applied at checkout, and the sizes on every product page are the UK numbers you already wear in Australia. Nothing is added at checkout beyond what the product page shows.
Delivery to Australia, returns and paying
Kovelle ships to Australia. Every order is dispatched the same day, standard delivery is free on every order with no minimum spend, and express delivery is available at checkout with the price shown in Australian dollars. Prices on the site are shown in Australian dollars when you shop from Australia, and 20% off everything is applied automatically at checkout. Returns are accepted for 21 days from the day your order arrives, as long as the piece is unworn with its tags attached; email hello@kovelle.store and we send return instructions for Australia. Pay later options are shown at checkout alongside cards, PayPal, Apple Pay and Google Pay.
Sizing for Australian shoppers
Australian and UK dress sizes are the same numbers, so an AU 10 is a UK 10 and you can order the size you already wear. Every product page carries a Size and fit section with the body measurements for that piece and a fit verdict that says whether it runs small, true to size or large. Measure your bust at the fullest point, your waist at the narrowest point and your hips at the fullest point, then match those numbers to the table on the product page.
Where to start
The dresses edit is the heart of the range, with wedding guest, going out and maxi dresses. For spring and summer in Australia the Lace Trim Slinky Maxi Dress, the Open Back Flared Jumpsuit and the Strapless Mesh Bustier were added this week. The new in collection shows everything in order of arrival.
Questions people ask
Do I pay import duties on a Kovelle order in Australia?
Duties and taxes are not collected by Kovelle at checkout. Australian customs rules apply to any parcel entering the country, and low value goods thresholds are set by the Australian Border Force, not by us, so check the current rules if your order is large.
Is the size the same as an Australian size?
Yes. UK and Australian dress sizes share the same numbers. Order the size you normally wear and use the measurements on the product page if you are between sizes.
Can I return something from Australia?
Yes, within 21 days of delivery, unworn with tags on. Email hello@kovelle.store with your order number and we send the return instructions for Australia. Return postage from outside the UK is paid by the customer; the refund goes back to your original payment method within 14 days of the parcel reaching us.
Which payment methods work from Australia?
Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay and Shop Pay. Pay later options, if available for your order, are shown at checkout.