Shopping a UK Womenswear Brand from Australia: Sizes, Seasons, Delivery and Returns
Buying from a UK label in Australia is simpler than it looks. Three things matter: the sizing is the same, the seasons are opposite, and you need to know how delivery and returns work. Here they are.
Sizing is identical
UK and Australian womenswear sizes use the same numbers. A UK 12 is an AU 12. There is no conversion to do, unlike buying from an American brand where the numbers run four apart.
Sizing for Australian shoppers
Australian and UK dress sizes are the same numbers, so an AU 10 is a UK 10 and you can order the size you already wear. Every product page carries a Size and fit section with the body measurements for that piece and a fit verdict that says whether it runs small, true to size or large. Measure your bust at the fullest point, your waist at the narrowest point and your hips at the fullest point, then match those numbers to the table on the product page.
Seasons are reversed
When the UK site is showing coats and knitwear, Australia is heading into spring and summer. The pieces that suit an Australian October are the occasion dresses, the satin slips, the going out edit and lighter layers such as the Boxy Suede Look Jacket. Knitwear and coats come into their own in an Australian June.
Delivery to Australia, returns and paying
Kovelle ships to Australia. Every order is dispatched the same day, standard delivery is free on every order with no minimum spend, and express delivery is available at checkout with the price shown in Australian dollars. Prices on the site are shown in Australian dollars when you shop from Australia, and 20% off everything is applied automatically at checkout. Returns are accepted for 21 days from the day your order arrives, as long as the piece is unworn with its tags attached; email hello@kovelle.store and we send return instructions for Australia. Pay later options are shown at checkout alongside cards, PayPal, Apple Pay and Google Pay.
Time zones and support
Kovelle support is based in England. Email hello@kovelle.store at any time; replies come during UK working hours, which is overnight and early morning in eastern Australia.
Questions people ask
Is the price in AUD the final price?
Yes for the goods and the delivery. Australian customs charges, where they apply, are collected by the carrier or customs, not by Kovelle.
Do UK brands run small?
Kovelle is cut to UK sizing and each product page states whether that piece runs small, true to size or large. Use the fit verdict rather than assuming.
How long do returns take from Australia?
Post it back within 21 days of delivery and the refund is issued within 14 days of it reaching us in the UK.